Folosim cookies pentru a îmbunătăți experiența pe site și a măsura performanța. Detalii în politica de confidențialitate.

Setări
Livrare gratuită pentru comenzi peste 500 L · Moldova
Thai Coco

Politica de confidențialitate

Actualizat: 2026-04-26

Thai Coco Moldova respects your privacy and processes personal data in line with the EU GDPR and Moldovan Law no. 133/2011 on personal data protection.

1. Data controller

The data controller is the legal entity identified on our About page. Contact details (email and phone) are listed there as well.

2. Categories of personal data

  • Name, phone number, email, and shipping address (collected at checkout)
  • Order history (item names, quantities, prices snapshotted at order time)
  • Approximate IP address and user-agent (server logs, retention 30 days)
  • UTM parameters from campaign links (only if you accept cookies)

3. Purposes and legal bases

  • Order fulfilment — contractual necessity (Art. 6(1)(b) GDPR)
  • Communication about your order — contractual necessity
  • Fraud prevention and security logs — legitimate interest (Art. 6(1)(f))
  • Analytics and attribution (UTMs) — your explicit consent (Art. 6(1)(a)), revocable at any time via the cookie strip

4. Retention

Order data is retained as required by Moldovan tax legislation (typically 5 years). Analytics data is deleted when consent is withdrawn. Server logs are rotated every 30 days.

5. Recipients and international transfers

We do not sell your personal data. Operational processors (email and Telegram delivery) receive only the minimum data required for their task. International transfers are limited to providers offering adequate-protection guarantees.

Card payments. When you choose card payment at checkout, you are redirected to the Moldova Agroindbank S.A. (MAIB) hosted payment page. Your card details (PAN, expiry, CVV) are entered on MAIB's PCI-DSS compliant infrastructure; Thai Coco Moldova never receives or stores them. We receive only the transaction token, authorization result, and the masked last-4 digits for receipt purposes.

6. Your rights

Under GDPR and Moldovan Law no. 133/2011 you may request access, rectification, erasure (subject to retention obligations), portability, and restriction of processing. You may withdraw consent for analytics at any time. Complaints may be lodged with the National Centre for Personal Data Protection of the Republic of Moldova.

7. Cookies

Essential cookies (session, locale, cookie-consent state) operate without consent. Analytics cookies (UTM persistence) require your explicit acceptance via the cookie strip at the bottom of the page.

8. Contact for data subject requests

Email and phone for DSARs are listed on the About page.